Pharmacists Rate ScriptPro Tops

Grocery Headquarters, January 2005

ScriptPro has received the top ranking in the industry for pharmacy automation, according to the WilsonRx Pharmacist Satisfaction Survey. The Mission, Kan.- based company, which has developed advanced robotic prescription dispensing and workflow systems, was voted tops in 23 categories on a survey that ranks satisfaction with pharmacy automation systems by pharmacy owners, managers and chains.

According to Jim Wilson, president of Wilson Health Information, a pharmacy satisfaction research firm, "ScriptPro customers are most likely to report that their expectations were met for a number of key areas, including freeing up time for pharmacy staff, being able to provide more cognitive services and counseling, spending more time servicing customers, increasing customer satisfaction, improving the quality of life of the pharmacy owner or manager, handling increased volume without adding staff, inventory management and overall value. ScriptPro customers most often intend to repurchase and recommend the system to others."

"We are extremely honored to be recognized by the pharmacy industry as the No. 1 pharmacy automation company," says Mike Coughlin, president and CEO of ScriptPro. "It affirms our dedication to producing technology that advances the pharmacy industry."

ScriptPro installed its first robotic dispensing system, the SP 200, in 1997 and is the only company to develop, produce, and support a full-line automation and management system for retail pharmacy. The survey was fielded among 1,112 pharmacy owners, managers and chain executives. The 456 respondents represent independent and mail/online pharmacies, as well as those run by government; large, medium and small chains; hospitals; clinics; military treatment facilities; mass merchants and food stores. About 78% of the respondents make recommendations or final decisions in the purchase of pharmacy automation systems.