The Pharmacist e-Link™ Continuing Education Center is designed
to provide you with expanded online access to the highest quality
of continuing education on a complimentary basis, through the
convenience of the MyCECity™ Online Learning Management System.
Customer loyalty is crucial for the success
of any business, and attaining a high level of
customer satisfaction is of paramount importance
in achieving customer loyalty. Customers who are
highly satisfied with pharmacy services will not
only continue to patronize their pharmacy, they
are likely to be more satisfied with their PBM
and ultimately, their health plan.
This program is supported by an educational
grant from Boehringer Ingelheim Pharmaceuticals,
Inc.
Other
Featured CE
New and Spotlighted Programs in the Pharmacist e-Link Library
Click the activity title below to login and enter the activity.
Talking
to Your Patients About Their Third Party Co-Pays This program will outline how to train an on-staff,
third party specialist and capitalize on the independent
pharmacy's unique ability to proactively address third party
issues with patients. The result-patients get the best value
for their dollar and the pharmacy. This program is supported by an educational grant from
Merck & Co., Inc.
Medicare
Prescription Drug Coverage: Helping Patients With More Choices
and Better Benefits On December 8, 2003, President George W. Bush signed
into law the Medicare Prescription Drug, Improvement and
Modernization Act (MMA) of 2003. It creates a new Part D,
which establishes a prescription drug benefit for people
with Medicare. This continuing education program will delve
into key points related to implementation of this change
in Medicare coverage. This program is supported by an educational grant from
Informed Decisions.
A
Pharmacist's Guide to Counterfeit Prevention
Reports of counterfeit medications infiltrating the distribution
chain have become widespread and undermine the confidence
of patients in the medications they are taking, their physician,
and pharmacist. It is estimated that five to eight percent
of drugs worldwide are counterfeit.
The program is supported by an educational grant from Pfizer,
Inc.
Behavioral
Health Series: Exploring the Goals of Treatment and Implications
of Treatment Selection
This
activity is part of the "Depression and Anxiety Disorders
in Managed Behavioral Health Care: Bridging the Gaps in
Diagnosis, Treatment, and Ongoing Management" CE series.
This module discusses the growing need to find and achieve
ongoing collaboration among payers and providers in behavioral
health settings. This program is
supported by an educational grant from Wyeth.
An
Update on Depression Pharmacotherapy: The Role of Duloxetine
Depression affects 18 million Americans and antidepressants
are one of the most frequently prescribed medications in
the U.S. There are numerous therapeutic categories of antidepressants,
each with their own mechanism of action, side effect profile,
and dosing considerations.
This program is supported by an educational grant from Eli
Lilly and Company.
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